FAQ
Frequently asked questions
Q: How much does computer repair cost?
A: Every repair starts with a free diagnostic. Once we identify the issue, we’ll give you a clear price before any work begins. Costs vary depending on the repair — a simple virus removal is different from a logic board repair. But you’ll always know the cost upfront, and if you decide not to proceed, there’s no charge.
Q: Do I need an appointment?
A: No. Walk into either location during business hours. We accept devices on a first-come, first-served basis.
Q: How long does a typical repair take?
A: Most repairs are completed within 1–2 business days. Some complex repairs (like board-level work or data recovery) may take 3–5 business days. We’ll give you a time estimate when you drop off your device.
Q: What is your warranty policy?
A: All repairs come with a 90-day warranty. If the same issue recurs within 90 days of your repair, bring it back and we’ll fix it at no additional charge.
Q: Do you fix MacBooks?
A: Yes — we specialize in MacBook repair, including board-level diagnosis and component repair. We frequently fix MacBooks that Apple has deemed unrepairable. See our MacBook Specialist page for details.
Q: Can you recover data from a dead hard drive?
A: In many cases, yes. We offer a free evaluation for all data recovery cases. If we can’t recover your data, you don’t pay.
Q: Do you build custom gaming PCs?
A: Yes. We’ll work with you on component selection, build the system, install the OS and drivers, and stress test everything. Contact us for a custom quote.
Q: How does computer recycling work?
A: Bring your old computer, laptop, or peripherals to either location. We’ll handle responsible recycling at no charge. If you need your data securely wiped first, we offer data destruction services (a small fee applies for certified wiping).
Q: Do you work with businesses?
A: Yes. We offer repair, data recovery, bulk recycling, and certified data destruction for businesses and schools. No contract required. See our Business Services page for more.
Ready to get your computer fixed?
Get a free estimate or call us today. Most repairs done in 1–2 business days — no appointment needed.
