Neighbor Computer, the professional computer repair service is committed to their clients and hence, here to answer any questions you may have! Here are the answers of some of the most frequent questions asked by our customers.

For more queries, feel free to reach us at 914-395-0009.

What Services Does Neighbor Computer Offer?

Neighbor Computer offers more than just computer repair services. Our professionals also offer MacBook repair, data recovery, virus removal, smartphone repair, liquid spill repair and so on.

What warranty period do you provide on your repair work?
We take pride in the work we do. We use quality parts to repair the devices and double check everything before handing over the product to you. But, in case something goes wrong, our services are warranted for 90 days.
How long does it take to repair a laptop or phone?

We aim to repair your device and get it running as quickly as we can. Though most repairs are typically done on the spot, computer and laptops servicing usually take some time. We strive to get you backup within 24 hours of receiving your device. Time taken to fix your computer, laptop and smartphone depends upon the availability of the parts and complexity of the service. Feel free to contact us. We provide free diagnosis and estimated time to repair after recognition of the problem.

Are you comfortable at repairing devices of all brands?
Yes. We work on almost all the popular brands. With experienced professionals, we are one of the most reputed digital device repair shop in the Westchester county. We deal with devices from Dell, HP, Apple, Alienware, Toshiba, Sony, Asus, Lenovo, Samsung and so on.
Can you help me with crashed computer?
We definitely can! In most cases, the data in your computer or laptop are recoverable, even if you didn’t back up your files. In case, it’s a hard drive issue, there’s no guarantee of recovery. We recommend you to not make any changes to your device and consult us for preventing further data loss.
Once recovered, what will you do with the files?
The files once recovered can be put onto an external drive or thumb drive provided by you. If you don’t have either of those, we can provide a drive of your choice on at cost. We respect your privacy and thus don’t keep backups of your personal data. Thus, we suggest all our customers to back up their data once we’ve recovered them.
Can you remove viruses or malware from the computing devices?
Of course, we can! We use professional tools to remove any sort of virus and malware from your device. For any query, call us at 914-395-0009.

Let’s Get Your Repair Started

We offer 100% FREE Estimate, No Fix, No Fee. Bring your computer to our shop today. No Appointment Necessary. Send us a message or Find a store near you

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