I had a not-that-old gaming PC experiencing sudden, random restarts for more than a year. After exhausting all efforts to fix the problem, including paying Micro Center $45 for them to tell me they couldn't do anything, I decided to try an indie shop. No appointment needed. I just brought my desktop to this little place and was told to jot down my contact info and a brief description of the problem. That was it. It took not 24 hours to get a phone call from the guy who informed me that my PC was essentially a dud, and that I'd be better off buying a new computer. Obviously not the answer I wanted to hear, but I appreciated his honesty. No charge for the assessment; no attempt to convince me to spend hundreds of dollars for replacement parts. Just the plain, hard truth (something all-too-lacking in America today). His parting advice was to go for an Intel processor instead of AMD next time. This guy is My Guy from now on.

My macbook air wouldn't turn on due to water damage in April. I kept it and didn't bother taking it to a tech specialist due to covid-19 pandemic. I am a teacher so I bought a new macbook pro to replace it while wfh. My brother gave me a list of places to call and this place got great reviews. I called and spoke to Dave. He told me to bring it in, which I did on the same day I called on Tuesday. I wrote down my contact number and what would I like to do with it. A day later he text messaged me the price on fixing it, transferring the data to external storage, price I would get if they bought it from me, the price I would get for selling it to somebody else. I decided to pay $275 to fix my macbook air. He offered a 90 day warranty and he wanted a cash payment. It was ready to be picked up 2 days after. I was impressed by their quick service. I hope my laptop lasts because I always need a back up device as a teacher. I will give a follow up review a couple of months later!

This is a very reliable business with great service. I recently brought in my Lenovo x1 that stopped charging due to water spilled into the thunderbolt port. Although the initial repair didn't completely fix the issue, David was very patient and responsible. He took my laptop back and looked into the issue again. He then ordered additional parts without charging me anything extra and ultimately resolved all issues. I would definitely recommend Thai to anyone who needs computer repair service.

They offer honest computer/labtop fixing service, pricing is reasonable for the amount of work they have to do. and will try to accommodate as much as they can. Awesome place!

I found this gem of a store when I was looking to get my laptop fixed. I had issues with it booting up and I had called the manufacturer for a diagnosis. Unfortunately, my warranty was up about a month before my computer started to have issues so they suggested I go through their services which was a bit too complicated and uncomfortable for me to go through. I had some trust issues when it came to letting others fix my electronics because of some bad experiences in the past but this store was closest to where I lived and had good reviews. The owner was professional from the beginning and knew what was wrong with it right away. The laptop had a malfunctioning hard drive and he told me in layman's terms that manufacturer's usually install cheaper or weak hard drives so that it typically dies within the year and we'd have to get new ones. I had purchased the laptop in 2018 and had issues with it in 2019, so that definitely seemed about right. The price was extremely fair and it was a lot less than what the manufacturer had told me. He suggested that I get an upgraded hard drive with more storage but wasn't pushy about it. He laid out all of the pros and cons and clearly laid out the prices for the regular fix and and upgraded fix. I ended up getting the upgraded hard drive and I haven't regretted that decision ever since. My computer is faster than before and he graciously added additional programs such as openoffice and 7zip, which I am extremely grateful for. He assured me that if there are any issues after I take it home, that I can bring it back and he'll figure out and fix those problems free of charge. That just showed me that he was extremely confident in his work. Service was very fast and it's clear that he knew what he was doing. Definitely coming back here if I have any tech issues! Highly recommended.

Very honest place!!! Honesty is the best policy! David explained to me my options on how he could repair my old 2012 Macbook Pro. He also gave his expert honest opinion on which options would be better for me since my laptop is an older model. I really appreciated his customer service skills and the way he always updated me on the status of my laptop while it was being repaired. Overall I had a great experience here and my laptop is in A+ condition because of David from Neighbor Computer Services. Thank you!!!!

Great service! David is super thorough and listened to issues I was having. Found a solution in a short time and got computer up and running. I've now gone back for work computers and personal computers as well as exterior drives. He knows what he is doing and is also a nice person. Don't look elsewhere when deciding where to bring any tech issues.

Like all the reviews said, David is a stand up guy, brought my 10 yr+ old Sony vaio laptop in, he analyzed it and told me he could fix it for about $250, but honestly wasn't worth fixing a i5 first gen laptop with motherboard issues. He even recommended certain other replacement laptops I could buy and as a cheaper alternative buy the base model and he could upgrade the hard drive for cheaper then sales cost on websites/stores. His no service = no charge policy is legit.

I highly recommend this shop to anyone in the NYC area who needs their computer repaired at a reasonable price and done efficiently and with care. I had an issue with my dell laptop not turning on and was given a free diagnostic and was also told that if the issue could not be fixed it would be free of charge. Turns out the repairs on my laptop would cost more than a replacement so I opted to have him back up my files on an external hard drive. David is extremely knowledgeable in what he is doing and cares more about fixing your laptop than making a quick buck. I had a great customer service experience and will return if I encounter any computer problems in the future.